Refund and Returns Policy

Read carefully our Refund and Return Policy.

Overview

At Galm Flash (pricekhata.com), we strive to ensure that our customers have a seamless and positive shopping experience through Amazon India. However, in the event that you need to return a product or request a refund, we want to make the process as simple and transparent as possible.

Please note that Glam Flash is an affiliate website, which means we do not sell, fulfill, or ship products directly. All purchases are made through Amazon India, and all refunds or returns are handled by Amazon in accordance with their policies. Below is an overview of Amazon’s refund and return process.

Amazon’s Return and Refund Policy

Eligibility for Returns:

You can return most items purchased on Amazon India within 10 days of delivery, unless stated otherwise in the product details.

Certain products are non-returnable, including but not limited to digital goods, personalized items, and perishable goods.

To be eligible for a return, the product must be in its original condition (unopened, unused, with original tags and packaging).

How to Request a Return:

Visit the Amazon India website or the Amazon mobile app.
Go to the “Your Orders” section and select the item you wish to return.
Click on “Return or Replace Items” and follow the instructions.
You will receive a return label and can schedule a pickup (if eligible).

Refund Process:

Once Amazon receives the returned product and verifies its condition, they will process the refund to your original payment method.
Refunds typically take 3-5 business days for credit card payments, and may take longer for other payment methods.
In the event of a partial refund or an issue with the refund amount, you can contact Amazon Customer Service directly for assistance.

Items Not Eligible for Return:

Products with a sealed packaging that has been opened (such as electronics and software).
Items that have been used, worn, or damaged.
Products returned after the specified return window (usually 10 days) or items marked as non-returnable.

Exceptions to the Return Policy

Damaged or Defective Products: If you receive a damaged, defective, or wrong item, you should contact Amazon India’s customer service within 48 hours of receiving the product to request a replacement or refund.
Incorrect Orders: If you mistakenly ordered the wrong product or change your mind, you can request a return within the return window as long as the product is in its original, unopened condition.

How to Contact Amazon Customer Service

For any return or refund queries, you can reach out to Amazon India’s customer support via the following methods:

Phone Support: Call Amazon India at their customer service number.
Email Support: Email Amazon’s support team at [Amazon’s email address].
Live Chat: You can use Amazon’s live chat feature available on their website or app for immediate assistance.

Important Notes:

Return Shipping Charges: In some cases, Amazon may charge return shipping fees, depending on the reason for the return and the seller’s return policy. Please refer to the individual product return terms for more information.
Affiliate Disclaimer: As an affiliate, [Your Website Name] does not handle product returns, refunds, or exchanges. All such inquiries should be directed to Amazon India directly.

Final Thoughts

We understand that shopping online can sometimes be tricky, but we are here to ensure you have a great experience. If you need further assistance or have questions related to the return process, please don’t hesitate to get in touch with Amazon India’s customer support team. We value your trust and hope you continue to enjoy shopping through our affiliate links!